Frequently asked questions
Still wondering if VetWise360 fits your practice? Start here, then book a call for anything we missed.
Will this replace my front desk staff?
No. VetWise360 is designed to take pressure off your team — handling outbound calls and overflow — so your in-house staff can focus on the clients and pets in front of them.
Which practice management systems do you integrate with?
We work with Cornerstone, AVImark, ezyVet, ImproMed, and most other major veterinary PMS platforms via secure exports — no API access required and no IT involvement on your side. That removes the implementation risk that comes with traditional integrations. If yours isn't listed, we'll confirm during your discovery call.
How quickly will we see results?
Most clinics are live within 2 weeks and see booked reactivation appointments inside the first 30 days.
Is client data secure?
Yes. We use encrypted integrations and follow strict data handling practices. Patient data never leaves your practice's environment unless required to make a call.
What does it cost?
We work on a simple monthly retainer, typically between $1,000–$2,500/month and scaling with your patient volume and results. Most practices see 4–6x ROI in the first 90 days. No long-term contracts.
What makes you different from other outreach providers?
We're a done-for-you outreach service, not an off-the-shelf receptionist tool. Every call, text, and email uses scripts you approve, crafted and refined to sound like your practice. Combined with 8+ years of hands-on veterinary experience, that means clients hear something warm and on-brand — never robotic.
Do you sound like a robocall?
No. Our outreach is warm, conversational, and on-brand for your clinic. Clients consistently report the calls feel like they came from your front desk.
Can we pause or cancel?
Yes. Month-to-month after onboarding. We earn the relationship every month.
Have another question?
Book a 20-minute call and we'll answer it directly — no sales pitch.